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FAQs: Welcome

If your question isn't answered here, contact us!

Library FAQs

You can renew books in person, by phone (714-449-7440) or online. To renew your books online, you must log into your "My Checkouts" account from the library website. For more "My Checkout" login instructions and help, go to the bottom of our Online Access / Login Help page.

Students follow the directions below to login:

1. Click on the My Checkouts link located at the top right corner of the library homepage.

2. Enter your user ID and pin. The user ID will be the number 10 followed by your student ID number. The default pin will be SCCO.

3. You should be redirected to your Checkouts page where you'll see tabs to view your items, renew your items, view your fines, and change your checkout account pin.

No, there is no waitlist for reserve items. All items are checked out on a first come first served basis.

The library has 4 laptops that are available to checkout. They are due back at the library the next day by 9am.

The user ID is your Library/Printing Resources username. For printing login information and printing instructions, visit our Printing at the Library Guide.

B/W is 7 cents/page. Color is 25 cents/page.

Yes, the printer/copy machine next to the computer stations will scan, either as an e-mail or to a USB drive. You can scan both black & white and color. Scanning is FREE.

Yes, after clicking on a library database, ebook, or online article, you will be prompted for your Library/Printing Resources username and password.

If you've searched for the article on MBKU Discovery (search box on library homepage) and it is not available, you can click on the link "Request this item through interlibrary loan" below it to submit your request to us. Articles usually take a few days, and books could take up to 10 days. Interlibrary loans are free to MBKU students and faculty.

No, VisionCite only provides citations and abstracts. However, you can copy and paste the title of the article into MBKU Discovery (search box on library homepage) and see if we have access to the article online through our other subscriptions. You can also check if our print journal holdings covers the journal title and they year that you need by clicking on the "Journals A-Z" tool on the top purple bar. Students can scan print articles for free. Faculty can email the library to request articles to be scanned and emailed to themselves.

The public must check at the security office on the first floor of the parking garage where they will check IDs and do a Covid-19 screening to be cleared and given access to the badge-access Building A doors.

Yes, visitors must pay cash to print or copy. Scanning is free. Ask a library staff member to be logged into printing system.

Scanning is FREE for students and visitors and does not require a user ID or password.

Non-MBKU patrons must be an OD or a healthcare professional to check out materials from the library. Stop by the Circulation Desk to register for a library account. You'll need to provide your first and last name, mailing address, phone number, and e-mail address. Non-MBKU patrons are allowed to check out 2 items for 2 weeks. If you are not an OD or a healthcare professional, you will not be able to check out materials, but are welcome to use any library resources within the library.

Before visiting, call the library to notify the staff about your donation and so that they can inform Security. Upon arrival to MBKU, pull into the parking structure, press the button on the gate intercom to contact Security and inform them of your donation to the library. Drive up to the 3rd floor and park in front of the library doors. Let the library staff know that you are here so that they can assist you with your donation. Provide the staff with your name and address so that a donation letter can be mailed to you. Any books that are not integrated into the library collection will be shared with other vision science students or libraries.

MBKU & Software FAQs

How to install Office 365 Suite to your PC or Mac

Step 1: Got to Portal.office.com and login with your full MBKU email address and password.

Step 2: On the right side, click on Install Office and select Office 365 apps.

Step 3: Walk through the prompted steps for downloading.

  • PC Users: Download and run the .exe file.
  • Mac Users: Download and run the Microsoft Office installer.pkg file (the name might vary slightly).

Step 4: Activate access by opening one of the Office apps, logging in with your MBKU email and password, and accepting the license agreement.


How to install EndNote to your PC or Mac

Contact library@ketchum.edu to get instructions and the serial key code to download EndNote for free (students, faculty, staff, residents).

Yes, students can join "MBKU-User" using their full MBKU email address and email password. Community members can join "MBKU-Guest."

If you require assistance, please contact the IT help desk at itsupport@ketchum.edu.

Need Help?

Contact Us
  • Call: 714-449-7440
  • E-mail: library@ketchum.edu
  • Chat online: Bottom right corner
    • Available during open hours
  • Book a Librarian Online Form 
    • In-person or virtual appointments
  • Drop by in person:
    • Librarians available M-F, 7:30am-5pm

Location

Second Floor of ‚ÄčBldg. A, 

2575 Yorba Linda Blvd. 

Fullerton, CA 92831


Fall Quarter Hours

          Sun: 11am-11pm

          Mon-Fri: 7:30am-11pm

          Sat: 9am-11pm

For Holiday closures see our Library Calendar